Sometimes USPS tracking information can be incorrect, and packages are marked as delivered before they actually arrive. Your package will most likely be delivered within a few days, but it’s great to check with your neighbors and the post office in the meantime!
If you do not receive your order in a couple days, please email our Customer Care team, within 14 days of the last tracking update, with your order number and tracking information so that we may assist you further!
Currently, we offer free worldwide shipping on all orders. You can choose to pay an additional fee for quicker order processing.
We will be happy to change the shipping address for you order! Please email our Customer Care with your order number and the updated address ASAP, as we are only able to make changes to your order if it has not yet entered the packing process. Unfortunately we are also unable to change your shipping address from a domestic US address to an International address, or from an International address to a domestic US address. Please note that changes to your order may be limited during periods of high order volume, including launches and promotions.
We’re so excited for you to receive your order! If your order is shipping to a domestic address, shipping typically takes 5-10 business days. If shipping internationally, shipping may take 10-20 business days. Please note that business days do not include weekends or holidays! We recommend reaching out to USPS and/or your local post office for more information on the status of your order.
If your order has exceeded typical shipping times, please email our Customer Care team, with your order number and tracking information so that we may assist you further.
Orders are subject to being automatically combined by our system if placed on the same day and shipping to the same address.
It depends on where you are. Orders processed here will take 5-10 business days to arrive. Overseas deliveries can take anywhere from 10-15 business days. Delivery details will be provided in your confirmation email.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
Yes, we do deliver to PO boxes.
The domestic orders are shipped by the USPS. International orders are delivered by our partner local shipping companies.
No. We thoroughly test all of our products before shipping them out to you, ensuring the best quality and life-long preserving of the color.
No, absolutely not. We use only the highest quality metals and plating for our jewelry, so it does not irritate the skin and does not turn it green.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us and we’ll take you through the process.
Everyone loves free things! You can check out our social media for new giveaways, as well as product launches, promotions, and restocks!
We ensure to produce our jewelry with high-quality metals and plating to provide excellent products at an affordable price. However, despite high-quality materials, our jewelry inevitably can experience minor wear and tear over time. To extend the wear of your jewelry, please treat your pieces with care and follow our tips.
- Keep them enclosed in your dust bag/box when not in use.
- Polish with a soft cloth occasionally to maintain condition.
- Avoid showering in your jewelry.
- Avoid chemicals/harsh substances coming into contact with your jewelry (e.g., hand cream & perfume)
We are excited to offer Four as an additional payment method at checkout. With Four, you are able to shop now and pay later! Simply select Installments by Four during checkout and pay for your purchase over 4 equal payments.
Please note that Four is only available to domestic customers at this time. In order to use Four, you must agree to their Purchase Payment Agreement and Terms of Service.
We accept all major credit cards, as well as PayPal, Apple Pay, Google Pay, and Four*!
*Four is currently only available for customers within the U.S.!
While some things last forever, our discount codes do not. All discount codes will come with an expiration date at the time that they are issued, so that you can plan your shopping date accordingly!
Please keep in mind that discount codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.
Unfortunately, coupon codes cannot be combined, nor can multiple codes be applied to a single order. Coupon codes cannot be combined with any other offers that may be live on our site at the time that your order is placed.
Always make sure to review your order summary prior to completing checkout to make sure you are snagging the best deal for your jewelry!
Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party.